Privacy Policy

NeuraLexis (“we,” “our,” “us”) is committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”).

As part of this commitment, this Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with the NeuraLexis ecosystem—including our website, AI systems, courses, communities, and mentorship programs.

Our privacy framework is built on global best practices and principles consistent with leading data-protection standards, including the Canadian Standards Association’s Model Code for the Protection of Personal Information and the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Introduction

NeuraLexis is responsible for protecting all Personal Information under our control.

We have appointed internal personnel responsible for ensuring compliance with this Privacy Policy and all applicable data-protection requirements.

2. Identifying Purposes

We collect, use, and disclose Personal Information for the following purposes:

• To deliver the products, services, AI systems, automations, or mentorship you have requested

• To personalize your experience inside the NeuraLexis ecosystem

• To improve our systems, training, content, and customer service

• To communicate updates, new products, or opportunities relevant to your growth as an entrepreneur

• To verify identity, handle billing, or prevent fraudulent activity

• To comply with legal or regulatory requirements

Whenever appropriate, the purpose for collecting Personal Information will be identified before or at the time of collection.

In cases where the purpose is self-evident—such as providing your name, email, or billing details during checkout—consent may be implied.

3. Consent

Your knowledge and consent are required before we collect, use, or disclose your Personal Information, except where required or permitted by law.

Providing Personal Information is always your choice.

However, withholding certain information may limit our ability to deliver specific features, services, or access inside the NeuraLexis platform.

We will never require consent for purposes unrelated to delivering or supporting the requested product or service.

4. Limiting Collection

We collect only the Personal Information necessary for the purposes identified in this policy.

Information may be collected through:

• Online forms

• Account creation

• Course or community participation

• AI system usage

• Email or chat communication

• Payment and billing interactions

Information is collected with your consent, whether provided digitally, verbally, or in writing.

5. Limiting Use, Disclosure & Retention

Personal Information will only be used or disclosed for the purposes for which it was collected, unless:

• You provide additional consent, or

• The use or disclosure is required or permitted by law.

We retain Personal Information only as long as necessary to fulfill business, operational, or legal obligations.

Third-Party Partners:

We may share information with trusted service providers (e.g., payment processors, analytics platforms, or hosting providers) strictly to support NeuraLexis operations.

These parties are bound by confidentiality and security obligations.

We do not sell or trade Personal Information.

6. Accuracy

We will maintain Personal Information as accurately and completely as necessary for the purposes for which it is used.

You may update or correct your information at any time by contacting us directly.

7. Safeguarding Personal Information

We use security safeguards appropriate to the sensitivity of the information, including:

• Encrypted data transmission

• Secure servers and infrastructure

• Access-controlled systems

• Monitoring for unauthorized access

We take all reasonable measures to protect your Personal Information from theft, misuse, unauthorized access, or disclosure.

8. Openness

We will make information about our privacy practices available to you upon request.

You may contact us at any time to learn more about how NeuraLexis manages Personal Information.

9. Customer Access

Upon request, we will inform you whether we hold Personal Information about you and how it is used or disclosed.

You may request:

• Access to your Personal Information

• Corrections or updates

• Removal of information (where legally permissible)

Certain information may not be disclosed in specific legal, security, or proprietary circumstances, such as when other individuals are referenced or when disclosure could compromise operational security.

10. Handling Questions, Complaints & Suggestions

If you have any questions, concerns, or complaints regarding our privacy policy or data practices, you may contact:

NeuraLexis — Support Team

Email: support@neuralexis.ai

We will respond promptly and work to resolve any concerns in a timely manner.

Additional Information

Cookies

A cookie is a small data file stored on your device when visiting our website or interacting with our AI systems.

We use cookies to:

• Improve website and platform performance

• Personalize your user experience

• Analyze usage and optimize functionality

• Support authentication and security

Most browsers accept cookies by default, but you may adjust your settings to decline them.

Disabling cookies may affect certain features or site performance.

Other Websites

Our website or platform may contain links to third-party websites or resources.

These external sites are not governed by this Privacy Policy, and NeuraLexis is not responsible for their privacy practices.

We encourage you to review the privacy statements of any third-party websites you visit.